Frequently Asked Questions
Everything you need to know about your Forplay order.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International delivery times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return window for unworn items with original tags attached. Please note that for hygiene reasons, intimate apparel must be returned in its original, sealed packaging.
How can I track my order?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery status.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How do I find the right size?
Each product page features a detailed size guide. We recommend taking your measurements and comparing them to our chart to ensure the perfect fit for your body type.
Do you offer international shipping?
Yes, Forplay Catalog ships worldwide. Please be aware that customers are responsible for any customs duties or import taxes incurred by their local government.